PRIVACY STATEMENT

Aegean Houses realises some people are unsure about entering their personal details into websiters over the internet. Below, we explain how we use your information and how we protect your privacy. Aegean Houses respect and protect your right to privacy in relation to your interations with this website. Any information which is provided by you to Aegean Houses via this web site will be treated in accordance with the terms of the Data Protection Acts, 1988 and 2003 and or such amending or replacement legislation as my be adopted in Ireland from time to time.

INFORMATION REQUIRED TO PROCESS YOUR BOOKING

For us to process a booking for you, we require some information from you. This includes your name, your phone number and e-mail address. Also, since we confirm your booking, we require your credit card details so we can confirm your booking when you pay your deposit.

WHY PERSONAL INFORMATION IS COLLECTED AND WHO SEES YOUR INFORMATION

Personal information is collected to assist us in making your reservation and providing the services you request, to ensure we meet your needs while you are staying with us.
We also may use this personal information to advise you of promotions or to inform you of offers or other information that may be of interest to you.
If you do not wish to receive information from Aegean Houses you send an e-mail to aegenh@otenet.gr
No one other, than the hotel, has access to your personal information, and no personal information, such as name, age, e-mail address, will be given to a third party with out your permition.

You have the right to request a copy of the information which we hold about you, contacting us

Via e-mail to aegeanh@otenet.gr
Via fax to 0030 22420 48146
Via letter to

Aegean Houses
Lambi
85 300 Kos
Greece

Aegean Houses reserves the right in its sole descretion to amend this privacy and Security Statement at any time and you should regularly check this privacy policy for any amendments.

CANCELLATION POLICY

All reservations must be guaranteed by a credit card deposit equivalent to two night's stay charge. This deposit is collected immediately upon confirmation of the reservation.

If the reservation is cancelled/amended 5 days or more, prior to the arrival date, then the deposit will be fully refunded. In all other cases, no refund will be given.

Guests must ensure that they furnish the hotel with accurate credit card particulars. In the event that the hotel fails to collect the required deposit due to such inaccuracies, then the requested accommodation will not be secured and the hotel will not be held responsible.